Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Guarantee

  • Each ticket that you submit to the customer help and support team will be responded to in up to 1 hour. All common problems shall be solved right away. Nevertheless, if the assistance request you have posted needs aid from a trained administrator, we are going to forward the ticket to him and will let you know about the postponement.

  • Top quality support service
  • Professional Customer Assistance Service

  • We offer you round the clock client help through a turbo–fast ticket solution incorporated into your Control Panel. You’ll be able to email us all the time about any of the software packages that come installed in advance on the virtual server, this includes the chosen Linux distribution, the server administration panel and our in–house produced Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that is included free–of–charge with the virtual server, you will find an instructive Help section, which includes all you need to know about administering your internet sites and software. We have incorporated a wide array of how to content articles and video training that show the basic site supervision responsibilities in an easy–to–understand form.